Hi all, I closed my Citibank card (good standing) a few months ago and they did send me a letter indicating that the account had been cancelled, but I just called the account access number and it still mentioned my account information ($0 balance, last payment received, date of receipt). Does this mean that the account is still open? If it is listed as open on my report, should I dispute it with the 3 CRAs or Citibank? Thanks.
If they sent you a letter then the account should be closed. Why dont you just call back and talk to customer service. They can verify this for you. Alex http://www.Creditinsiders.com
