closing accounts

Discussion in 'Credit Talk' started by Mike, Apr 11, 2001.

  1. Mike

    Mike Well-Known Member

    Hi all, I closed my Citibank card (good standing) a few months ago and they did send me a letter indicating that the account had been cancelled, but I just called the account access number and it still mentioned my account information ($0 balance, last payment received, date of receipt). Does this mean that the account is still open? If it is listed as open on my report, should I dispute it with the 3 CRAs or Citibank?

  2. Alex

    Alex Well-Known Member

    If they sent you a letter then the account should be closed.

    Why dont you just call back and talk to customer service.
    They can verify this for you.


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