We had a problem with insurance billing about three years ago with Children's Hospital of Dallas. The hospital assigned the bill to NCO Financial for collection. When NCO contacted me in 2001 I then contacted Children's who agreed that this should not have happened. Needless to say, the whole situation is still on my CR. Exp and EQ have them listed as CO's from NCO. TU has it listed as a CO from the hospital. I contacted the hospital in July and they again agreed that this was in error. They sent me a letter on 7/17/2003 that said in part: "After reviewing your account it was determined that it had been forwarded to NCO collection agency, and later to a credit bureau in error. The account has been paid in full, and you were not at fault for the error. I have notified NCO of the error and requested that they recall your account from the credit bureau per the attached request." I have several questions: 1) How long should I wait for this stuff to be deleted on my CR? 2) Should I take action with the CRA to try to get this removed by sending them the copies of the letter? 3) How will I know when this comes off my CR? 4) Does the CRA have to send me an updated copy since I did not initiate the action? Thanks!