To make a long story short. we took out a personal loan from small finance company here in Texas about 5 months ago. The loan was for about 300 dollars. We plan to pay when we do get the money as of right now we only have one income due to health reasons. This company is harassing every day. They make home visits to my family which are not in the loan. Also they call my husband work most of the day and make visits to our home. We tell them our problem to why we can not pay and they will not work with us at all. So my question is can they making these home visits as they please? what can i do to make this harassment stop. i am literally breaking down due to this company. help!
I would call the police the next time they come and tell them that they are tresspassing, and harrassing you. Even original creditors are only allowed to go so far and this is way over the line. Press charges if you know the individuals name. They'll get the picture.
Read this: http://www.pennlawyer.com/fdcpa.htm You could own their company by the time you get done with them, this whole scenario seems to be laden with violations.
Sounds like it to me, too. I'm not sure I can count high enough for all those violations. And at $1000 a pop, you may end up getting the collection deleted and having a bunch of money in your pocket. Don't worry. When you see them, call out "wait a minute, the police are on the way" (after you've called to report the trespassing, of course.)
update on this i found this on the net >>>>Finance company loans. When a borrower obtains a loan from a finance company and is asked to list things that he or she owns, it is possible that the finance company will obtain a security interest in the items listed.<<< i strongly believe it may be a secure loan instead of a signature loan. i do recall we had to list our tv, and vcr. so what is the infomation on this? i still think we are being harassed from this home visit. can anyone explain a secure loan from a finance company in detail. thank you so much
Did the loan application or the loan document say the items listed were security? Assets are listed all the time on loan applications, such as bank accounts (or cars or real estate owned) on CC or home loan applications, but that does not make them security. If an item is security or collateral, it would be specifically indicated as such, with serial number, vehicle ID, or assessor number shown, liens recorded via Motor Vehicles, or county recorder, etc. Are they claiming they have a right to take some item you listed? That you have to give it to them because you haven't paid?
Acegirl - it doesn't matter what type of account this is, what they are doing is illegal - period. They are restricted to certain collection practices and they are no where close to abiding by them. If it were ME, I'd first research who the CEO/parent company is of this group. THEN and while proceeding, I would answer my door each and every time with a note pad. Get their name and then pull out a digital camera, snap their photo and close the door. (If you don't have a digital, just pick up one of those disposable ones) IMMEDIATELY send to them a letter asking them to validate the debt AND ordering them to NOT contact your FAMILY, NOT contact your husband at work and to not visit your home. Tell them that the ONLY form of acceptable communication is in writing. Send it certified mail. Ask family to save any caller ids that show up on their phone from them and you do the same. Take pics of the caller id too because it'll be great in court. Then write them about their violations and make a demand for statutory damages. Have someone here proof it to make sure you got everything. Remember EACH time is a separate violation that is why you want to let them hang themselves with the violations. DOCUMENT!!!!! When you hit them up with the demand, they will likely ignore you. But remember at the beginning I said locate the CEO? Send it to him. If ignored OR if you don't get satisfaction, file in small claims court. I have $400 dollar medical bill that I owe but the collector on it also has 6 violations totaling $6K. The $$ that I'm going after in small claims will easily cover my medical bill plus the court fees and leaving me with party money! Document their violations - dates - times - photos - notes - then send them the validation request with the cease phone and personal contact order - then send the demand (don't wait for their attempt to validate) for your statutory damages. File if necessary. Good luck.
hi, i looked and looked for the ceo via the net. however i did find The Office of Consumer Credit Commissioner licenses and regulates non-depository lenders providing consumer loans to Texas residents. well i did find they deal with this company due to their license. can i complain to them? or has anyone complained to them? will it help?
Pay attention to Butch's post. The rules for Original Creditors are not the same as those for Collection Agents! (although state laws vary) You need to check the laws regarding collections in TX to see if they are doing anything illegal. PS I agree that they are behaving badly, and I would do everything I could including the things the other posters have suggested. But I would also want to be aware of the law so that I could catch them breaking it without a doubt!
You are on the correct site to begin your reading. Read the link "Texas debt collection law". You might also want to give them a ring and ask them your questions. I would say yes, someone has complained and you can also complain to the other agencies I believe Shanyl mentioned and most likely it will help. You might want to sift through Subchapter D and make a list of what pertains to your situation, if any, then you can sit down and formulate a game plan. http://www.occc.state.tx.us/pages/consumer/education/DebtColl.htm
Is this a payday loan? It sounds like one of those two weeks until interest due, we take your appliance as collateral. I ask simply because I think the contract may indicate that they can take your item if you renege on the loan. Not that coming to your home is legit, but this type of loan is not the same as a traditional one.