Contact @ State Farm for BT Problem

Discussion in 'Credit Talk' started by DaveLV, May 14, 2002.

  1. GEORGE

    GEORGE Well-Known Member

    AWAY FROM HER DESK OR ON ANOTHER LINE...

    Left her a message...I said I would try her tomorrow...maybe before lunch time...

    DAVE FROM LAS VEGAS gave me your # in regards to the 3.90% BT THAT WAS A LIE...
     
  2. GEORGE

    GEORGE Well-Known Member

    I WILL HIT HER UP FOR $10,000 CREDIT LIMIT...AND 0.00% SINCE THEY MESSED UP, I DIDN'T"!!!
     
  3. DaveLV

    DaveLV Well-Known Member

    Well, I heard back from her today. I didn't speak to her (she called my cell phone while I was in the theater watching Attack of the Clones) but she left a detailed message.

    She said it's going to take a large number of "system changes" and that it's more complicated than I would think, but they are going to honor the 3.9%. They want two weeks to set it up and they will credit all of the excess finance charges.

    I'll let everyone know what happens. Did anyone else call?
     
  4. GEORGE

    GEORGE Well-Known Member

    SEE ABOVE...
     
  5. GEORGE

    GEORGE Well-Known Member

    WOULD SHE BE ABLE TO DOUBLE MY LIMIT???

    6 MONTHS @ 3.90% AIN'T LONG ENOUGH FOR THIS HEADACHE OF A CREDIT CARD!!!
     
  6. GEORGE

    GEORGE Well-Known Member

    <bump>

    SHE SAID WORD OF MOUTH IS NOT RELIABLE...(I HAVE NO WRITTEN PROOF)...

    She's sorry...

    I have a closed account...

    She didn't know why I was NOT told they DON'T have a 3.90% BT...(when I did the BT).

    She knows I BT'D the account balance gone!!!

    She knows they LOST me because I was NOT told that they don't have a 3.90% BT RATE!!!

    SHE KNOWS I AM NOW PAYING OFF 9.99% AND LOWER, SO A 11.65% CARD IS ILLOGICAL!!!

    I ALSO TOLD HER THAT A BT RATE IN "MOST" CASES IS ALWAYS UNDER 7% (EVEN IF IT IS ONLY 6 MONTHS)...


    This is the FIRST card I have ever run into that I can remember that has a PURCHASE RATE for the BT rate!!!
     
  7. Dani

    Dani Well-Known Member

    I'm sorry George. If so many people complained about being quoted 3.9% for a BT rate you think they would honor it. I highly doubt a thousand some people made it up. If United can honor $5 plane tickets, then S.F. can honor a 3.9% BT rate.

    I won't do businesses with the liars. :(

    Dani
     
  8. DaveLV

    DaveLV Well-Known Member

    That's amazing that we got entirely different results from the same person.
     
  9. GEORGE

    GEORGE Well-Known Member

    I CAN'T PROVE IT WAS "WRITTEN" ON ANY PAPERWORK OR ON THE WEB SITE!!!
     
  10. GEORGE

    GEORGE Well-Known Member

    SHE IS GOING TO HAVE IT INVESTIGATED...

    SHE DIDN'T SAY I WOULD GET ANYTHING OUT OF IT...

    THIS WOULD BE A GOOD DEAL FOR PROVIDIAN CUSTOMERS TO BT 29.99%...BUT NOT ME!!!
     
  11. DaveLV

    DaveLV Well-Known Member

    Did anyone else call in on this? What were your results if you did?
     
  12. DaveLV

    DaveLV Well-Known Member

    Finally got an answer from State Farm today. They are crediting my finance charges since March and giving me a 2.9% rate instead of 3.9%
     
  13. GEORGE

    GEORGE Well-Known Member

    I closed mine...she didn't try to keep me...she INFERRED like it was my fault because I didn't have the 3.90% in writing...or a screen shot or something...

    ON THE OTHER HAND...when I called to get the 3.90% BT...THE GUY NEVER SAID WE DON'T HAVE A 3.90% BT...YOU HAVE TO TAKE 11.65%!!!
     
  14. GEORGE

    GEORGE Well-Known Member

    ...MORE...I said I was "ENTICED" by the 3.90% BT rate!!!

    Why would a person (ME) take a card that is already 1.66% over their HIGHEST INTEREST RATE THEY NOW PAY, unless the INTRO rate was under 9.99% (3.90%)???

    Also WHY would anybody BT 9.99% and under to a card with an interest rate of 11.65%???
     

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