Converting Citicards

Discussion in 'Credit Talk' started by AnnMarie, Mar 15, 2001.

  1. AnnMarie

    AnnMarie Well-Known Member

    I called and talked to a "normal" CSR. She was very nice and helpful. My card isn't fully in the system so I couldn't do anything to it yet BUT she told me this:
    I can convert/upgrade to whatever card that I feel would be best for my lifestyle. I told her the Platinum Select looked good to me and she was SO nice and agreeable, it's not a problem at all for them to do that. I'll call back in a couple days and change over.
    Thanks all for your suggestions and help.
  2. Momof3

    Momof3 Well-Known Member

    That's great. One of the best parts of Citibank products is their customer service reps, they have always been great with me and that is why I will probably remain a Citi customer for quite sometime.
  3. Irish Diva

    Irish Diva Guest

    AnnMarie - which number did you call? Thanks to Roni (you go girl!) I was approved for a gold level AAdvantage world Mastercard. I would love to upgrade and also obtain a higher credit limit. Roni, please feel free to chime in as well! I check the board daily so I'll look for your responses. Thanks, ladies!

  4. AnnMarie

    AnnMarie Well-Known Member

    I checked the website for the AA cards and used that number....I told her that the card really didn't fit my lifestyle, that I don't travel....etc and upon looking over their selection of cards, found one I really liked. She was totally open to whatever I decided, it was cool. :)
  5. Irish Diva

    Irish Diva Guest

    Thanks - I'll give it a try. have a great week.

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