I'm at a standstill regarding my corporate amex account. I was laid off from my job- of which my company agreed to take care of my outstanding balance. I've recently noticed that the account has shown up on my credit report and was sent to a collection agency. The account information reported is very incorrect, including the "open date' which is being reported before I even started with the company. My company is not responding to me, and amex refuses to remove the account even if I pay the balance. I've disputed with the CRA's... but they keep coming back as verified. How can they report an account they verify as open, before I even started with the company? Any idea as to how I can get this removed?
It's unfortunate that your previous employer isn't stepping up to the plate. While it may seem a bit unfair, the contract you signed when you received the corporate credit card likely placed the liability for any unpaid charges on your head. That's how many of the corporate cards work, so legally you may have nothing to lean back on here. If your previous employer won't pay up and Amex refuses to do a PFD, then you're stuck in a really difficult position. I would try disputing the inaccurate information again through the CRAs. Do it in writing - not via the online process.
Hi Seashell Not to be Debbie Downer here, but it sounds as though you used your corporate American Express Card for personal charges (charges that could not be expensed back to the company on a either a project or client) and now you want them to eat those charges. If these charges were truly corporate responsibility an expense report would have cleared them off within 30 days of your last day of employment. Of course disputing them with the CRAs will result in a verification of data; the balance is unpaid meaning your prior employer has refused paid your personal charges. IF you negotiated with your prior employer payment of ALL outstanding expense(s) you should have gotten it in writing, you should have followed up with it within the first 30 - 45 days of you leaving the company. I worked for a major employer (17K+ employees) we were issued corporate cards via Citibank, all paperwork prior to being issued the card stated I was personal responsible for ALL charges that could not be expense back to either a project or client. Of course the open date is prior to your employment itâ??s a corporate card not your personal card of course there is no tie to you and this card till the day you defaulted. OK so did you get in writing that your prior employer will be paying ALL charges outstanding on the card as of your last day of your employment? How much time as elapsed? Did you submit an expense report or explanation of outstanding charges as of your last day of employment? You need a complete breakdown of the charges, if there are charges that are company responsibility you need make that know to your prior employer NOW so you wouldnâ??t be stuck with the full balance. Try calling your prior employerâ??s payables department, there is usually a corporate credit card department, discuss with them options they have a longer relationship with AmEx then you do. Options might include paying your prior employer and having them submitting it as a paid expense. IMHO you will have very little luck with the CRAs, open date is out of your control, itâ??s not your personal card, and if you charged personal items on a corporate account you have no recourse, you need to pay.