priority handling = violation of consumer rights the investigation/dispute process produced no results for me when I tried to have inaccurate data removed from my credit file. the CRA rejected my written documentation from the furnisher which clearly proved that the information being reported was infact inaccurate. so I filed a complaint with a public agency such as the BBB or AG against the CRA . once a consumer takes that step to enforce their legal rights it appears the CRA places them in what I call a holding pattern.( priority handling or special services division. now the fun begins... consumers are told that they are assigned to a single rep who now BTW is the ONLY person allowed to assist them ( this person is rarely available) so now if I call the CRA I am automatically transferred to this one rep, after a LONG hold period, once the call is finally forwarded I reach VOICE MAIL and leave numerous messages which are NEVER returned or I get disconnected so how can a consumer dispute anything or access any information if they are denied access as the law states? any ideas or opinions on what to do next to get results w/o filing suit?
