I'm In shock called experian today heard a recorded message of their new phone hours until 10 pm and wait a rep answered the phone within 3 minutes wow did the FTC crack down on them recently?
Was is *really* Experian or one of their affiliate bureaus? In Florida, their affiliate is Credit Data Services. Their number (for people who have an actual report in hand) is 1-800-329-9200. Never can I get through on the 800# because it gives no option to speak to a live person. The message keeps repeating! Funny thing is when I called the Orlando (407) area code #, I get a live person in about 5-10 minutes. Since I loathe Experian with a passion, I think I'll call the FTC @ 1-877-382-4357, option 5 on Monday and complain to them. Would a few thousand of you care to join me in complaining? It might actually do some good
The extended hours just gives them more of an opportunity to not do their jobs... More than likely they are ramping up the office hours in preparation for FACTA disputes to come in when everyone gets their free annual report in December.
