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Discussion in 'Credit Talk' started by Mike, Dec 21, 2000.
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Using a credit card or cash doesnt affect a store's refund policy, if you return something and you paid with a credit card they will simply refund your account.
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You do have some additional rights because of using a credit card to make the purchase, under certain circumstances. If the store will not take back the item, you may be able to utilize a "dispute" in order to get a refund. If the goods or services were not satisfactory, you should consult your credit card issuer and see if this is an avenue to pursue.
Many platinum cards come with extra buyers protection , etc, to cover you in this event. Read your member benefits, and certainly call your credit card company.
like my cap 1 secured card, i didn't know they had a merchant resolution department who will abritrate such things for you as a "hidden" benefit of being a member. Nice folks, superb customer service!