Hi, I signed on for a 30 day free trial of credit manager.. all is well except for a cit balance of over 2K. The balance is 0 and has been since early January. The citi has not updated on experian since 9/01. I sent in the request to check this morning usig my email address. How long will it take to get a response? Cherie
Maybe never. CE customer service told me they don't really check unless it's at least 90 days out of date. Try calling citibank credit dispute dept. directly.
Don't feel bad Citi hasn't updates my EX or EQ reports since 9/2001!!!!!!!!!!!!!!! Mind you 2 of the 3 accounts are paid off grrrrrrrrr.