Here's their newest message tonight. We're sorry!! We are currently performing routine, scheduled maintenance on our systems and we are unable to immediately process your request. We have captured your order and our system will continue to retry processing attempts. You will be notified via e-mail when your order transaction has been completed.
Usually when I get that notice, I can go back an hour or two later and get my report. Not this time. I just tried again and this time got the "we are extremely busy nonsense". I called cust. service and they cleared it for me.