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creditexpert and Nextcard

Discussion in 'Credit Talk' started by thomas, Mar 26, 2002.

  1. Mar 26, 2002 #1
    thomas

    thomas Well-Known Member

    I purchased CE about 6 months ago through a Nextcard offer. Since then I have used it on a regular basis.

    It no longer works. I discovered that the regular CE and the nextcard CE have different home pages. I have been using the Nextcard one. I tried my ID and pasword on the regular site, but it will not accept it. I wrote CE and did not get any response.

    Anyone know what is going on? Any suggestions?

    I know it is the same service, just different home pages to start
     
  3. Mar 26, 2002 #2
    thomas

    thomas Well-Known Member

    anyone?
     
  4. Mar 26, 2002 #3
    PsychDoc

    PsychDoc Well-Known Member

    Unfortunately I don't know the answer, but if I was the one looking for a solution I think I would start by trying this first...

    CreditExpert toll-free customer service:
    1-800-787-6864

    NextCard toll-free customer service:
    1-888-422-6596

    Good luck! Keep us posted how it turns out.

    Doc
     
  5. Mar 27, 2002 #4
    thomas

    thomas Well-Known Member

    Hey Doc. Thanks for the help. I had emailed CE, but they never answered. I just called the CE number you listed. They said the Nextcard CE site had been down for five days and was just being put back up. I tried again and it worked. I even got three more points. Up to 660 with no change in my reports.

    Its weird how I have to use the Nextcard CE site and cannot use the regular one. I wonder how the Nextcard problems will affect this over the next six months.

    Thanks
     

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