On May 26th, I received a credit limit increase from $600 to $1,500. I posted about it here on the board at the time. I was impressed with their customer service as no credit inquiry was required etc. Anyway, 31 days later, the new limit showed up on my Experian report via "Creditexpert". I have been a Macy's customer for many years and they have reported to all 3 CRA's very regularly. Never had a problem with this company.