Please direct any complaints about CCB and their continual violations of the Fair Debt Collection Practices Act to your state's Attorney General's office...then also file a complaint with the Federal Trade Commission...Also, each state has a House Representative for Consumer Affairs...get their name and write to them. MOST IMPORTANTLY, we can all contact the Attorney Generals of both Florida and Delaware and file complaints. Let those persons know who else you have contacted concerning CCB! STOP HAVING ANY CONTACT WITH CCB UNLESS IT IS IN WRITING AND KEEP ALL RECORDS, LETTERS, AND PAYMENT RECIEPTS AS EVIDENCE. KEEP TRACK OF ANY ATTEMPTED PHONE CONVERSATIONS. Please go to www.consumeraid.org for more helpful tips on how to fight back. Find out what your rights are. Also, www.ftd.gov is good.