Hey Mindy, no Bank of America did because before I got approved I had to speak to a rep to verify my identity. It was my real Emperica score not the joke TU consumer score. Because my tu score was 629 when Chase pulled my report. Kitt: will check it out thanks! Cypri
Cypri, I got my delta card yesterday, called today and switched to the optima platinum card, customer rep was very nice and easy to deal with. So far, so good. mindy
Hi Mindy, Congrats on your new optima card! I was just approved for the delta card, and also want to switch. What did u tell the customer rep? what phone number did u use? thanks, -Roman
Roman, just call the customer service # on the back of the card. All I did was ask could I switch cards, and the rep said yes you may switch to any of the optima cards and gave a list, just tell them you would like to change to the optima platinum. There was no questioning about why I wanted to change, the customer rep was very nice. mindy
Mindy my emperica score was either 656 or 653. Wow Congats on the card. I think its the customer service people who can switch the cards. Th other number I called kept telling me you have to re-apply. That is what has bothered with their service, you get some who are pains in the butt and they really don't know what they are talking about most of the time. But I am very glad you got the card, enjoy it. I look forward to getting mine. The mailman comes soooo late on Saturday and there is no mail Monday, the waiting is kiling me!!!!! Congrats! Again! Cypri