I have a collection account on my credit file of $89.00 from 6/97. I have been trying since 4/00 to work with this agency to get this debt paid and off my report. I have contacted the collection agency 3 times by mail and twice by phone. The second call, THE COLLECTION AGENT HUNG UP ON ME!!! My initial letter, requested they validate the debt (I already disputed it with the bureaus twice) I never received a reply. So since it was just a small amount, My second letter offered payment in exchange for deletion. NO reply. So I called them, they told me the had received my letters, but they do not delete accounts, but I could still pay it. Yeah right. I got the managers name from the representative. And mailed the 3rd letter to her attention. I again offered full payment for deletion. No reply. In my call this am, the rep told me that I needed to pay it and the only way they would remove it, is if it was a billing error. (which this in fact was) I told her that my payment would be just money in the bag as the STATUTE of limitations had expired last month. The rep told me that I didn't know what I was talking about and they had 7 years. I responded by telling her, that they had 7 years to REPORT the debt, but in Arizona they only have 3 years to COLLECT on it. She responded with " Goodbye maam!" and HUNG UP ON ME!! I am really tired of dealing with this account. What should I do next? Any suggestions would be greatly appreciated.