Or at least that is what is claimed in an article by the Washington Post. Here is an excerpt taken from that article showing how debt collectors help people. Some of the larger debt collection firms are publishing articles such as this in an attempt to hoodwink the public into believing that they aren't mean and vicious attack dogs. Don't seem to me like this article does much to enhance their public image. Of course, what the article don't tell is that there are simple and effective ways to stop those kinds of phone calls quickly and efficiently without having to go to the trouble of filing lawsuits against them or even sending any threatening letters.