Three days passed, and each day I had been checking my order status and it was only at the ordering process stage. I wrote customer service and got a reply saying my credit report was being analysed. So I waited and waited. Five more days passed, each day with me diligently checking my order status. On the sixth day I went to check it and it no longer was processing, and there was a message on the bottom that I should contact a customer service representative for more information. I called and was connected with some twit who had no idea what was going on with my order. I asked to be transferred to a supervisor but she said she couldn't, so I hung up. So I wrote customer service again (receiving that wonderful little automailer that said I would receive a reply in 12-24 hours)...and didn't hear from them at all. So then, last Wednesday I wrote Mr. Michael Dell from Planetfeedback expecting some sort of resolution to arise out of doing so, but I haven't heard from him or anyone who represents him either. I am now at my wits end. Do I have any sort of legal recourse? I am assuming that my order was suspended because I was denied for financing but how am I supposed to know for sure when no one tells me? I have not received a letter stating the reasons for my denial (if indeed I was denied) and isn't it there legal obligation to do so? Don't tell me it takes this long to get it out to me. I've applied for cards online, notably Chase, who had a denial letter in my mailbox one Monday when I had just applied over the weekend. I mean, I can't even believe they didn't ask me to supply an alternate form of payment, a credit card or check. They just dropped me and my order faster than god knows what. Like I said, do I have any sort of recourse? Thoughts anyone? Thanks!