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Denied by AMEX, can I call?

Discussion in 'Credit Talk' started by Bobo04, Feb 1, 2004.

  1. Feb 1, 2004 #1
    Bobo04

    Bobo04 New Member

    I applied for an AMEX Blue Cash on their website after Lending Tree said I qualified for an AMEX Blue (non-cash). I was denied and received a letter saying it was due to high utilization.

    Utilization at that time was around 79% (right after Christmas). Right now, it's about 40% (about 8k on a 0% BT). My FICO is between 720-800 depending on which report.

    My total credit line is about $19k on 4 cards. All of them are at 0 balance now except for the 8k BT'd. Can I call AMEX to get reconsidered? Will they let me apply for a regular AMEX Blue without pulling another hard inquiry? I paid the other 3 cards off before I applied but should've realized they didn't update my credit report DOH. I should've waited longer to apply...
     
  3. Feb 2, 2004 #2
    ero2

    ero2 Well-Known Member

    call 1-800-641-2400 tomorrow, and tell them you believe you should've qualified for the card and would like supervisor reconsideration.
     
  4. Feb 2, 2004 #3
    Brad J

    Brad J Well-Known Member

    Absolutely. Call immediately and let them know the drop in utilization and you want to be reconsidered. Should approve right over the phone.
     
  5. Feb 2, 2004 #4
    Bobo04

    Bobo04 New Member

    Thanks for the replies, I will give them a call. Do they pull another hard if I ask them to reconsider?
     
  6. Feb 3, 2004 #5
    debtchoked

    debtchoked Well-Known Member

    I have scores MUCH lower than yours (mid to upper 500's) and I just got the plain old awards green card in December. Because of my scores, this is a real victory for me just to get an AMEX card.

    Anyway, here are the steps I took:

    1. Applied on the phone--was denied

    2. received letter of denial--said they used equifax

    3. got my equifax report online for free since I was denied

    4. Luckily I had a duplicate entry on my report, so I disputed that and one other item

    5. Both items were removed and equifax sent me an updated report

    6. I called AMEX and told them about the report (which equifax supposedly sent to them)--AMEX told me that they (CRA's) never really send them the updated reports as they say they do-- I was advised to fax a cover letter asking for reconsideration and an updated copy of my report.

    7. I faxed what was asked for, waited a week, called AMEX, and they gave me the card!!!!

    The whole process took about 5 or 6 weeks, but I think my persistance paid off. Hope this helps.

    debtchoked
     

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