There are many threads on setting a letter to a CA for debt verification pursuant to FDCPA rules. But, if you want to sort out the credit card debts with a CA (or a OC), what would you expect as an outcome? Is a CA typically willing to reduce the principal and waive the accrued interests? The answer might depend on the scale of the debt. So, for this argument, let's say an original debt was around $8000 and has been overdue for the last 2 or 3 years. Do you initiate this or do you wait their offer?