EFX with 2 files on same person

Discussion in 'Credit Talk' started by phoenix, Mar 7, 2006.

  1. phoenix

    phoenix Well-Known Member

    Has anyone encountered a situation where Equifax has two credit files on the same person, same SSN? Would appreciate any info on how you got this resolved.
     
  2. davidpyle

    davidpyle Active Member

    yeah it happened to me, its a royal pain in the arse to deal with because the customer service rep when you first cal will SWEAR that there is only 1 file. Tell them you need to speak to a supervisor right off the bat in (i believe) the verification department or something like that. I didnt figure it out until I went to buy a car and tey said they could not get an EFX file. If you lucky like I was when they merge the file inquiries seem to disappear, good luck
     

Share This Page