Email response from PG

Discussion in 'Credit Talk' started by kelcol, May 8, 2003.

  1. kelcol

    kelcol Well-Known Member

    Dear Mr. kelcol,

    Thank you for your email to PrivacyGuard.

    We sincerely regret that a hard inquiry appeared on your report. We are
    currently working to correct this error and expect the matter to be
    resolved within the next couple of days. Your record will be updated so
    that the inquiry does not affect your credit score. Again, we apologize
    for your inconvenience and appreciate your patience.

    Sincerely,

    Bob, Your PrivacyGuard Representative
     
  2. crofttk

    crofttk Well-Known Member

    Well, that's encouraging. I hope they just do it for everybody. I sent an e-mail on DWs hards but not on mine. We've not yet called the number they gave in response on DW's. I'll probably just wait to see when people report it straightened out and then squawk if ours aren't.
     

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