Is this normal??? A address showed up on my Equifax report on 8/5 (I called and disputed that very morning) I called yesterday 8/13 to follow-up on why the address was not removed. She said they were investigating it. I received a alert today stating two of my good accounts were in dispute by customer....well since i didnt do that I called to ask and I got a very nasty rep stating that was how they verified whether or not a address was valid....they chose a paid/transfered student loan and a paid/closed CC. my score dropped from 597 to 589. She said it doesnt hurt my score. I asked when this would be corrected and she said they have 30 days. So I said so on 9/5 it will be all cleared right?? She said no they had 30 days....they just put it in dispute yesterday when I called to follow up Is this right...can they do this...how would checking those 2 accounts verify that address was mine (BTW I looked this address up in mapquest and microsoft streets and maps) and it isnt even a true address so what is going on???? I there anything I can do to correct??? The stupid lady hung up on me...and god knows you have to hit redial for an hour to even get to the first rep.....