I wrote back explaining that I appreciate their concern for accuracy, but by law my first letter stands. It has been 70 days and they have not replied. I have the RR from the Post Office, but they will not budge. Does anyone else have a problem with them? I would like to organize everyone who has been mistreated by this bureau and see what we can do as a group. This company is also a collection agency. Doesn't that sound like a severe conflict of interest??