This morning I contacted MS. Holland and Ms. Banks about my Sterling Jewelers stuff. Results at last!! First of all, I recieved an imediate response (email) from Ms. Holland. "Ms Banks and Ms Bryant will be handling this" I woke up to see an Email message from Ms. Banks " Dear Mr. VOODOCHILD: Your credit file has been updated and a revised copy of your credit file has been ordered out to you. If there are any further concerns please contact our office directly." I looked at CW the two negative tradelines are gone. Thank you Equifax!
I had the same cooperation from Ms Banks and Ms Holland. Through their assistance, I got 1 judgment and 1 tax lien deleted!
Well, Robin's is robin.holland@equifax.com and Maynard's is maynard.bryant@equifax.com I think the Ms. Banks you are referring to is vicki.banks@equifax.com. Might want to do a search on that one to verify that it's Vicki.
Thanks again, rblues. I already emailed Robin. I'm sure she'll be wondering how I got her email addy...
we should email with care. Ok I learned a lesson about 9 years ago when Volunarily enlisted in the Marine Corps. never volunteer! lol in this case I chose not to volunteer the info. I would have given the info if asked for it. But IMHO this method should be used as a last ditch effort. I had disputed twice and knew EQ had been sent the UDF a month ago. I had to search the board for the adresses I used and learned a bunch in the process. With the exception of Maynard Bryant who brushed me off, I feel these folks should be treated with due respect. Hopefully, my last few disputes won't have to find there way to them.
What you said George! I guess that brings up the similar discussion regarding Capital One's Consumer Advocates. What would be the result of "thousands" of people calling Mr. Miller or Mr. Cooke directly instead of going through "channels" like PFB? Would they figure their job is getting too tedious becuase someone was calling with a matter that could easily have been handled by regular cutomer service? After all, PFB letters lets then prioritize their workload. I have told my friends about the Consumer Advocate but I never gave out the number. Rather, I told them how to go about getting in touch via PFB--only if their problem was a real problem, not something like a change of address. So now what's going to happen if these ladies come into the office tomorrow morning with 1500 new emails from people they weren't expecting contact from? If they are like the first Dilbert TV show...they'd hit the delete button.
Vicki Banks is in Equifax's Consumer Affairs Division. Sonya Bailey out of Robin Holland's office sent me to her because I bugged her to death. She's cool. On top of things. I guess they dont' want to get sued like TU. I was certainly about to sue them, too. (I don't care about the CA lurkers)
Wel, I'm just doing whatever it takes to get deletions. it's all so crazy. I've got people telling me 'no' and then deleting anyway. At this point I'll go through any channel I hear about. I mean really. I'm just trying to communicate with them.
The "IMPORTANT" STUFF may be lost... If they ask you to E-MAIL them, then do so... It is like a "COLD SALES CALL"
I already received answers to my emails before I woke up this morning. I got a 90-day-late deleted instantly and got info on my chargeoff, which was verified unfortunately.
I also agree that their e-mails should be used a last resort, but the information that I posted isn't information that hasn't been posted on this board a million times before.
Yes these email adreess's are all over the place. But by doing the research to find them, I feel I had a better idea of how to approach these folks with my problem. I Choose to avoid the lawsuits or threat of lawsuits with theses guys. I like to try the nice way first.
