Re: Equifax Score Power Greetings: Thank you for your attention to this matter. I have been trying to access my Fico Score using your automated system called "Score Power". This product is supposed to be accessable by inputing personal infromation and answering the questions about a consumers tradelines that are generated by your automated system. I have taken any and all measures necessary to provide accurate and detailed information in regards to your companies requests. As of todays date, I have attempted to access this information (4) times. Each time I have been turned down and asked to contact your company at the toll free number provided. I would like to provide you with all actions that have been taken on my part to remedy this matter. 1.) I have contacted the Web Customer Service Department through the toll free number provided online (4) times after each denial of my FICO Score. 2.)I was referred to your Fraud Department 4 times. Each time I have been told by your customer representatives that there is absolutely no negative information on my file that would indicate a fraud alert or any fraudelent activity of any sort. 3.) The Fraud Department has provided with a number to reach the Fair Isaac Credit Score Helpline. I have spoken to a representative named "Betty" several time is regards to this matter. She has brought me up to date on any reasons that I would not be able to access my score online. We both came to the conclusion that there is absolutely no reason why I should not be able to obtain my score. Unfortunatley, she is not able to do anything about it, their services are provided to help consumers and businesses with questions or concerns. 4.)I have contacted your Consumer Affairs Office (2) times. Each time I have been referred to my local affilliate Credit Bureau, The Credit Bureau of Columbus. The CBC has told me during both conversations that there is no fraud alert appearing on my file. They have also told me that they have no affiliation with the "Score Power" product and they were very confused why Equifax Consumer Affairs had referred me to their offices. Unfortunately, I have been getting the run around for a couple of months now. Much time has been wasted on hold for twenty and thirty minutes at a time. All attempts on my part have not resolved this matter, nor do I feel that your company has made any valid attempts to remedy this situation. In order to resolve this problem in a timely and amicable manner, I must insist that this issue is assigned to someone with the authoriztion to rectify the situation. Enclosed you will find all the documentation your company deems necessary for identication purposes. I will be looking forward to our next communication. Best Regards, (GODADDYO) THis should be entertaining. Thanks for the idea Mr. Fisher.