Equifax screwing me around (long)

Discussion in 'Credit Talk' started by kathy, Jun 11, 2002.

  1. kathy

    kathy Well-Known Member

    While I have been disputing with Equifax, I have received a few letters from them regarding my current address.

    the letter reads as follows:


    Kathy xxx
    xxxxxx
    xxxxxxxx


    We received your request concerning your Equifax credit file and are looking forward to assisting you. The indentifying information you provided does not match the information currently on the Equifax Credit File.

    A copy of one item in each of the categories below is needed in order to verify your identification and address. The item you coose in the identity category MUST contain your social security number, and the item you choose in the address category MUST contain your CURRENT MAILING ADDRESS of blah, blah, blah

    IDENTITY

    *Social security card
    *pay stub with Social Security Number
    *W2 form

    ADDRESS

    *Driver's license
    *rental lease agreement/house deed
    *pay stub with address
    *Utility bill
    *Notarized Statement verifying current address

    Please submit your request, the required information and this letter to the address above

    sincerely,

    Glenn King
    Equifax Information Service Center

    GK

    Now, I'm living with a family member my sister, which I do not have any utitlity bills in my name, they are all in my sister's name. My pay stub only has my employer's name and my name & ss.
    I sent Equifax a copy of my ss card and a Notarized Statement verifying current address. I call today to see why they have not updated my address. The girl tells me on the phone that the info that I sent them is unacceptable. I tell her that is exactly what your letter from EQ asks me for and that is what I provided. she tells me that I need something like a utiltity bill and that she knows nothing about the letter and its contents. and that the information I sent her was not enought to update my address.
    what do I do about this ??
    This is ridiculous. I really what to blast these people out of the water!!! Would anyone know of a really good letter to sent them about this situation. somthing that will put a fire under the ass to do the right thing and abide by there own rules.

    kathy
     
  2. kathy

    kathy Well-Known Member

    ANYONE??
     
  3. yzf600rk

    yzf600rk Active Member

    I got the same response from Equifax when the name and address information in my dispute letter didn't exactly match the name and address information in my credit file. Make sure that the name and address (capitalization, punctuation, initials, abbreviations, etc) match the identifying information exactly. I simply sent Equifax a corrected letter and they initiated the dispute for me. Equifax could also ask for identification if there is a fraud alert on your credit file.

    yzf600rk
     
  4. kathy

    kathy Well-Known Member

    everything that I sent them, is exactly the same. name, intials etc.. how would you know if there is a freud alert on your file. I'm with creditwatch and I have not seen anything like that show up.

    would anyone know of a really strong letter to sent equifax regarding this info ??

    kathy
     
  5. kathy

    kathy Well-Known Member

    does anyone else out there have any idea's. besides dlg??

    kathy
     

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