I have a similar situation with Equifax. I would call the creditor and have them contact Equifax. They should have an account and they can enter good info as well as bad info. They put it there, it should be their responsibility to change or take it off. The creditor I dealt with, after several phone calls, finally sent me a copy of a form they filled out and provided the CRAs. Until I get a revised copy of my report, I won't know that they did in fact send the info to the CRAs.
