I disputed a Cap1 acct as acct info incorrect on 3-7-03. (The account was a unpaid chargeoff that should show as paid) 30 days were up on 4-6. I called EXP on 4-7 and they indicated that Cap 1 responded on 4-4 but that their response had to go through special handling. HUH?! I called again today and they indicated that the response from Cap 1 doesn't make sense in their computer and it has to be handled manually. I asked what CAP 1 responded and they wouldn't tell me. WTF! I'd be interested in hearing what my fellow CNer's think about this---what would you do?
Just because Cap 1's response had to go through special handling doesn't mean that the response wasn't in your favor. If your report needs to be updated manually for whatever reason, so be it. I'd give it another week of patience, call EXP, and ask about the status. You might be surprised (to the positive). At least that's what I'd do.
Hey Mom, I had the same thing happen with Foleys and Experian. About the time I sent out my temper tantrum letter they updated it way in my favor. Hope the same goes for you!
