I tried to call the local Experian affiliate to remove old addresses (to try the judgement removal trick) and they removed some of them. There were some addresses they would not remove because they said they were connected either to the judgements or to delinquent accounts. Is this normal? I faxed a letter to Experian this morning (a fax # that someone posted on here) to try to get them to remove the addresses thinking that maybe the local affiliate just does things differently. Will this help? How does Experian usually handle these things? Does anyone know how long it will take for them to remove the addresses if I faxed the letter this morning? Thanks.... Dan
Try calling them. I've had most success using this method for address and phone number removals. There's no need to CRRR this one since it wouldn't amount to much if you were intending to litigate...just not worth it/freebie. They do investigate the address and link them to an account...a CSR asked me about one of them reported by a creditor and I told the CSR that the address was still incorrectly reported by that creditor.
Has anyone had any luck sending faxes to Experian? The number I used is 1-800-301-7196. Please let me know. Thanks... Dan
Just spoke to an EX CSR...They do NOT accept faxes any longer... Send it via mail or dispute it via phone....No more faxes...even though the 972-390-1680 and 800-301-7196 numbers still work.
How about email? I am just trying to find a different way since when I called the last time (local Experian affiliate) I was told that they could not remove the addresses because they were connected to the judgements. Dan
Personally, I'm not aware of any email addresses for EX (ie. Carla Blair et al). Instead of the local affiliate, call their main line... 800-583-4080 Be prepared to tell them a report number and other ID...
Just curious, when you disputed the address, how did you dispute it. example: never lived there, not mine. or did you just dispute it to be removed without giving a reason ?? kathy
I verbally informed the CSR that the address was "invalid/incorrect" or "I never lived there before".
ted75, The reason I was asking this question is, I myself have a judgement and I'm trying to get it removed. I have disputed the address as "not mine". Then after I get the results I was going to dispute the judgement. I'll give you some insight. I lived in a privately owned apartment house, so I'm figuring that they would not be able to verify the address because it is not like the landlord lives at that physical address. He lives somewhere else, so I'm thinking that it's going to be a no brainer getting it removed, but now that I read this post I starting to worry, because I don't want them to come back with "this is attached to a judgement crap". Does it reallty matter what your reasons are for disputing an address? would you have any other suggestions ? kathy
Let's see them put that BS in writing. Send your dispute CRRR. They'll have to either remove it or come up with a better excuse. Saar
Not true...They tell you that personal info corrections will not be accepted via fax, but my wife sent hers in that way and it was corrected in about 2 weeks. Plus...if you have a local agency that handles your file (instead of Experian "national") you can fax it to them...or at least I was able to.
Out of curiousity...when did this fax occur? I heard EXP doesn't accept faxes as of 2-4 weeks ago...that's why I asked the CSR today to confirm this fact. About 3 months ago, when I spoke to them, they gladly gave out a fax number for those individuals who were in the process of getting a mortgage and needed to update info ASAP (priority dispute submission)...
About 17 days ago, I called "national" EXP (not knowing their was a local affiliate) and asked for the fax number to send my wife's personal info corrections. I was told "no way" no how...to mail it in. I found the number on my own and faxed it anyway. Viola! about a week ago, her info was fixed. Today, I called the local EXP affiliate and requested to fax info for MY personal corrections...was given the number gladly.
Which means the policy change is not about accepting fax disputes; It's about what they tell consumers whose disputes, in EXP's view, do not have a top priority. Saar
