I have two items on my report, one is a paid tax lien which I just successfully disputed off TU and EQ. The other is an old MBNA account, same story. I tried to dispute these in December, and was told that it had already been disputed, and they wouldnt try again. But, they changed the "verified" date to 12/01, when it was really 5 months before that. So, the date that they refused to investigate is the date they are saying they verified. On Credit Expert the lien says it was verified 12/01, and the MBNA, 6/1/01. I am still getting the message that they wont re dispute. I sent in a paper dispute two weeks ago, and it doesnt show as being investigated. Does anyone have a phone number where I can speak to a real human being? The numbers I have are all pre recorded and only tell me how to order a report....btw its CBA Information Services, and the number on the report (888 397 3742) is the one that wont get me to a live person. I need to find out why they wont reinvestigate these two..THanks
EXP doesn't accept faxed disputes anymore. I've confirmed this with 4 CSRs in the past 2 months already... However, you're very welcome to contact Carla Blair (aka Blair Witch) directly... Carla Blair, Specialist Consumer Affairs Special Services 972 390 4010 direct dial 800 322 3162 ext. 4010 972 390 1680 facsimile
