Well, today, I got an updated report, two of the five accounts are deleted, but for the remaining 3 accounts, they claimed that they "are not quite sure what you are asking us"!! Oh, my God! Okay, so I'm happy that 2 accts. were deleted, but, 1) Shouldn't they have asked me to clarify my dispute, initially, when they sent me the confirmation letter stating that they will conduct an investigation on the accts. I disputed? 2) In my dispute letter, I stated that "the following items are completely inaccurate and incomplete", then I listed all the accounts together. Evidently, they understood my reason of dispute for the two which were deleted but not for the rest, even though I made no distinctions between any of the five accounts. They want me to call them, to state me reason of dispute. Any thoughts on this?