experian- the other white meat

Discussion in 'Credit Talk' started by picantel, Jul 25, 2002.

  1. picantel

    picantel Well-Known Member

    Man these people are stupid. I called a couple of weeks ago to complain about an incorrect validation. They gave me the fax number and told me to send it attention special handling department. On July 17th I faxed it over. On july 22 I called and the lady confirmed the fax number and told me to give it a few more days which I actually posted about here. Today I call because it does not say it is under investigation and the guy and his idiot supervisor swear up and down they have no fax number nor have they for months. He also refused to transfer me to their special handling department. I argued over and over and he pretty much called me a liar. As far as I am concerned the dispute started july 17, 2002. After 30 days if it remains or is not put under investigation I will take them to court. They can argue to the court system it is not theirs all they want but I am sure it is easy to find out if it is theirs.
     
  2. dtembe

    dtembe Active Member

    Interesting.
    On a similar note,
    I tried to dispute a derog online on my experian report and got a message that I had to call Special Services.

    I called the number listed for Special Services and got the usual morons. Got transferred 4 time to other drones, Waited on hold for 20 minutes. Then got another drone who informed me that She was Special Services. After I repeated all my information to her for the 5th time, she tells me that my report is to be handled only by Carla Blair.

    I was transferred to Blair. Blair took in the dispute. She made some loud exasperated breathing noises, as she took in my dispute, probably to suggest she does not belive me or maybe, too many lawsuits to stonewall probably keeps her busy.

    I asked her if I should call her directly, if I have a dispute and she said yes. So I guess, I don't have to call the 800 number anymore. Also, since I am in the same area code as Experian, its a local call to me.
     
  3. MandyB

    MandyB Well-Known Member

    Just have to say I love the title of this thread.
     
  4. rblues

    rblues Well-Known Member

    Just send it CRRR! I would love to be able to fax things too, but until I find that a fax confirrmation sheet actually holds up in courts, if it's important enough to sue over, it's important enough to spend the 4 bucks!!!
     
  5. mindcrime2

    mindcrime2 Well-Known Member

    I would think the reason why a fax confirmation may not hold up in court is because the consumer would not or may not be able to confirm the identity of the business whose number they're faxing to.

    The CRA's could just raise as a defense that that number is not their fax number and they never received the dispute, information, etc. Other than that, what other reason could there be that a fax would not be considered solid enough proof that the CRA/CA/OC received your letter?

    Is anyone aware of a reverse directory where you can plug in a number (most likely an 800 number) and it will confirm who owns that number?
     
  6. picantel

    picantel Well-Known Member

    there is a site called http://www.anywho.com that does reverse lookups but it does not seem to work for 800 numbers. On another note, what is to stop the company or person from saying the certified letter was empty or had something entirely different than what was sent.
     
  7. picantel

    picantel Well-Known Member

    well lookie here. they may have a hard time dying this. Also, the fax went through and I have confirmation.

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    Credit Reporting Agencies
    Equifax
    Email: EISC@Equifax.com
    Attn: Dispute Verification Process
    PO Box 105873
    Atlanta, GA 30348
    Automated System to receive credit report (800) 270-3435
    Fax: 770-375-2773
    There is not an option to speak with a Customer Service Representative. Equifax requires a consumer to obtain a copy of their credit file with a confirmation number assigned and then a telephone number will be given to speak with a representative.
    CSC (Equifax's parent company) 800-759-5979

    Experian
    Attn: Profile MNTC Dept
    PO Box 2104
    Allen, TX 75013-2104
    - or -
    PO Box 9558
    Allen, TX 75013
    (888) 397-3742
    Fax: 972-390-3838
    Risk Score Hotline (to explain scores) (800) 777-2066
    There is not an option to speak with a Customer Service Representative. Experian requires a consumer to obtain a copy of their credit file with a confirmation number assigned and then a telephone number will be given to speak with a representative. The telephone numbers are effective for one month, and then they are disconnected and a new pool of numbers are issued.

    Trans-Union
    PO Box 390
    Springfield, PA 19064-0390
    (800) 888-4213
    To speak to a customer service representative - (800) 916-8800
    Do not choose any option, stay on hold.
     
  8. jrjr35

    jrjr35 Well-Known Member

    YES very creative post.
     
  9. coralreef

    coralreef Well-Known Member


    ME TOO!!!

    cor
     
  10. lbrown59

    lbrown59 Well-Known Member

    =====================
    This point has been discussed more than once and such a claim is moot.
    what is to stop the company or person from saying the certified letter was empty or had something entirely different than what was sent.
    picantel
    =====================
     
  11. picantel

    picantel Well-Known Member

    well thank you lbrown but if you leave this site for a couple hours then a couple hundred threads roll through and things disappear in a heartbeat. Personally I do not have time to search through thousands of threads and I would not even know how to work that question in the search box so that it even pulls up what I am looking for.
    punishment- I will be lashed 10 times.
     

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