Following Calypso's Credit Consultation, my friend sent documentation from a lender directly to Experian CRR and the card was signed by Experian on May 2, 2002. On June 12th, she received the following letter from Experian: We are responding to the information you sent us. Unfortunately, we could not use this information. We are contacting the source of the information you questioned. When we complete our verification process, which may take up to 30 days, we will send you the results. That's not right, is it? Now, a dispute which should have been completed by June 2nd, has until July 12th. What recourse does she have and is it worth it? Eq, btw, deleted per the lender's letter by the middle of May.
From your wording, it sounds to me like it's still 30 days from June 2nd. If she got the response on the 12th, they mailed it sometime before that, and clearly they received the initial dispute on the 2nd... I wouldn't sweat it.
But they signed for it on MAY 2nd! So, shouldn't the whole thing have been resolved by June 2? How do they end up giving themselves 60 days?? Thanks for taking the time to read and respond Quixote--
Has any one else experienced this? It seems ridiculous that the CRA can extend their deadline at will. Trouble is, there isn't anything she can do, right? Call to complain? Cite the FCRA? I doubt it will do any good.
I've got a dispute with EXP that started on May 31 and should be complete by June 30. I called EXP yesterday to get an update since it has been 21 days and the rep told me it would be complete June 30. Last night I decided to cross check their info against their online investigation check and it showed the results are now due on July 21! WTF? I guess if they can arbitrarily re-age your accounts, they can also arbitrarily re-age your dispute. I printed it out for evidence.
I would love to see us try this with creditors: I am responding to the invoice you sent me. Unfortunately, I could not use your information. I am contacting the stores where I used my credit card. When I complete my verification process, which may take up to 30 days, I will send you a check. Riight.
According to the FCRA, CRAs have to take this information into consideration by passing it on to the creditor. § 611. Procedure in case of disputed accuracy [15 U.S.C. § 1681i] (2) Prompt notice of dispute to furnisher of information. (a) Reinvestigations of disputed information. (A) In general. Before the expiration of the 5-business-day period beginning on the date on which a consumer reporting agency receives notice of a dispute from any consumer in accordance with paragraph (1), the agency shall provide notification of the dispute to any person who provided any item of information in dispute, at the address and in the manner established with the person. The notice shall include all relevant information regarding the dispute that the agency has received from the consumer. (B) Provision of other information from consumer. The consumer reporting agency shall promptly provide to the person who provided the information in dispute all relevant information regarding the dispute that is received by the agency from the consumer after the period referred to in subparagraph (A) and before the end of the period referred to in paragraph (1)(A).
I would love to see us try this with creditors: I am responding to the invoice you sent me. Unfortunately, I could not use your information. I am contacting the stores where I used my credit card. When I complete my verification process, which may take up to 30 days, I will send you a check. Riight. Calypso ================== LOL Cute.
