I spoke with a rep at Equifax last week who told me that the 30 day clock for investigations starts running from the DATE THEY PROCESS THE INVESTIGATION REQUEST into their computer, NOT THE DATE I GET STAMPED ON THE RETURN RECEIPT CARD. This does not sound right to me. I have always calculated the date from the return receipt card. The way Equifax does it definitely works in there favor, not ours. This has to be wrong--it took them 8 DAYS to process my last request for investigation!