Dear Sir/or Madam: I would like to settle my account # xxxx. I was making payments on the account when I was unexpectedly laid off from my job. I was out of work for almost three months which really caused my family hardship. Since the job market was really tight, I accepted a commission only sales position. Taking that position was not a very wise financial move for me. Additionally I was going through a custody battle which I had to pay astronimical legal fees. I struggled to keep the electric bill paid and food on the table for my family. I became so behind in my bills that I was not able to keep with my payments to you. I would like to settle the account and request that you remove all late payments and charge off status in the trade line of all three of the major credit reports. I am trying to turn my life around for the better. I have been making timely payments to all my creditors however the negative information you have reported to the credit bureaus is hindering my requests for obtaining a prime mortgage. Please respond to me in writing regarding my request.