They just reported to Equifax. New score up 3 pts. They still show a CL of $11,500 with balance of $6000 for BT. Will see what happens next month when they report new lower CL. These guys! Planning to be paid off with them in Nov.
I like you already Lady. Sorry to the long term creditnetters, but for the newbies I'll mention I worked in customer service for FUSA from 96-98. The story you were referring to was 20/20 (Twice) regarding FUSA's policies of holding payments in order to get extra interests and get late payments (Payment due on the 20th, if payment shows the 21st - it's late and you're hit with a fee). Phil Graham also launced an inquiry into the matter - but I think it quietly died down with a whimper. The dumb blone was "Cathy German" Vice Pres of Customer Service. Fortunately, a few months earlier they had closed the Dallas office and I was with another company when the segment aired, and had I still been an employee I would have called in sick the next day. How can a customer service rep explain the policies when a high ranking officer was unable to. Cathy is a nice person, I've met her and think highly of her. I think personally she was thrown out there to cover the grenade and take the heat. What really got me about that, shortly thereafter, FUSA quietly changed the policies - called a reprice, unless you objected, you waive any right to a trial and agree to third party arbitration. Shortly thereafter, Banc One (Who bought FUSA in 96 and to me, is the real culprit) blamed the problems on FUSA (Even though the rate hike was one of their first moves when the merger was complete) and our "Aggressive fee policies". Also mentioned that because of the policies of FUSA, they would not meet analysts projections. Stock dropped 25% shortly thereafter. Sorry to scare those with FUSA/Banc One cards. Some of their co-brand (Company Brand) cards are well taken care of (SWAirlines) so they're not all bad. Just be careful and watch the numbers... GT
My fiance and I have had no problems so far with FUSA, and we did very large transfers to them at 0% in April
I am glad to hear someone has had good luck with them! The FUSA trick of approving for a limit, and then 15 days later, pulling another hard inquiry. Lowering the limit when no information had changed in my credit file is what really upset me. Sure left me with a great feeling at the gas station when the young clerk let me know my card was declined.
I had a REAL "PRE-APPROVED" $5,000 limit increase...BUT when I did a BT months later...they did a "HARD"...
they jacked you to 22+%??? I guess they can build strong customer relationships that way. The higher the interest the better ;} Group hug!
I closed ALL 3 of our accounts totaling >$72,000!!! Even though they ONLY "JACKED" one of the 3 accounts...
