They said "Sure we'll be glad to help you out, all we need to do is..." Which essentially they took my "application" for a deferment of payments for 2 months and said all I needed to do was pay the interest payments for the months I was requesting and then they would add two additional months on to the end of my lease, extending the lease end from August 2002 until October 2002 with the understanding that additional penalties may apply for miles over my limit. (which is just fine as I'm waaaay over my miles now as it is) I said "Cool!" and waited while they sent me the appropriate forms. I waited.... and waited and waited some more. Calling them from time to time especially when they started to call me when my payment was late. They finally concluded that their waiver forms must be lost in the mail and they would go ahead and send out the forms again. They told me to fill out the forms and send in payment for the interest for two months as I had requested to waive Oct and Nov payment. Got the forms, sent my check, and everybody was nothing but happy. Fast forward to yesterday. The dirty buggers dinged my on my CR with a 60 day and 30 day late! They assured me that as long as I paid the interest as agreed there would be no penalty and no derog credit. Two questions from the above rant: 1. Is this something that FC does on a regular basis? 2. How best can I go about getting this removed, do I a) dispute dispute dispute with the "Big Three" or B) Go to Ford Credit, writing them a letter asking that they remove the derog as they originally promised there would be no penalty? Thanks in advance for your advice.