Gil Carlson at Executiveletter has ripped me off and continues to do so. He would not send the scanner I purchased using PayPal on eBay and when he finally did, after three weeks of badgering, he maliciously switched it for an inferior cheap scanner that is unusable. I have found numerous people he has done the same thing to. He lies, stalls, does not answer/return calls, baits and switches, you name it. What can be done?
1. Contact paypal. (Never buy from an unverified status seller) 2. Post negative ebay feedback (and always check for positive feedback first). Most people on ebay with at least 30-40 positives and no negatives will not screw you. Its important to shop smartly on ebay.
I'd never pay anyone on e-bay other than directly with credit card (not PayPal). Most Visa Gold/ MC Gold/ Amex cards have some sort of protection against such tactics, and will credit the payment back to your account. (Classic cards offer a lower degree of protection, for example, only on purchases made within 100 miles of your residence; first $50 damage is on you, etc.) Also, next time be sure to use a card that offers a Private Payment (or like) service, so that they can't charge your card more than once. In your case, I see no recourse other than sending the guy a letter (certified+RR) threatening litigation. Saar
If you used a Credit card, dispute the charge and you should be able to get your money back. Ebay also insures purchases up to $200, less a $25 deductible, so that is another option. Best of luck! Carrot
