After MANY MANY MANY phone calls today to GEMB/JCP ( trying to dispute with experian), and EVERYONE telling me that I had to send a letter to their RECOVERY DEPT to correct/ dispute my report, I got a new rep who mistakenly gave me their phone number!! She was able to look up ALL GEMB ACCOUNTS!!! She updated my report while I was on the phone with her!! SO HERE'S AN EARLY ST PAT'S DAY TREAT>>>>>>>>>>> 1-800-552-5239 hope this helps everyone!!!
Dude...you have no idea! Ok maybe you do. Happy St Patty's!!! Gonna do it now before she is deluded with calls and changes numbers.
Well, 1st phone call was a bust. The guy asked me for the address, and I gave him the address of where I lived when I got the card which didn't match. All went downhill from there. He said neither my or my ex's SS didn't match. WTF? Called back right away and got a different CSR. Voila! no problem verifying identity. WTF? She sent the info as we spoke and today it is GONE from EX, updated to paid on EQ and no change for TU (what's new). Sokay tho cause they have the right date and is dropping off soon. I hope it stays gone from EX. Since it's not a dispute, I don't see why it would disappear? It still legally had a couple months left, but maybe they just didn't want to mess with it. But THANKS very much for the phone number. I'm glad I didn't have to go through all the BS you did.
I am trying to have my lates removed from GEMB (Banana Republic) account. If I call them, what kind of approach should I take? Should I just ask them to remove the lates? I am really new in this, so if anyone could give me a hint on what to do, it would be great (I have 3 30 day lates, one 60 and one 90).
