Gonna buy a House !?!

Larissa,

In this case, since the phone number that the credit reporting agency has for the collection agency doesn't work, I would simply dispute it with the credit agency. If *they* can't reach the collection agency for verification, then they should delete the entry.

 

IF I remember correctly, Commercial Financial Services filed for Bankruptcy recently... NCO purchased all of their collections.


http://cemr.ou.edu/press/1998/dec 22 1998.htm

http://www.thedebttrader.com/indushis.html

 

Call MBNA back... but do not speak to the person who answers the telephone... Ask to speak with a supervisor... point out that their information is out of date (i.e. telephone number) and ask what can be done about the situation.

 

Ok...now I need some serious advice and fast...after thinking about what Ruby said, I went to the MBNA web site and using their online access checked to see if the account was still in their system...guess what? It is, plus there is also a second account on there as well! It lets me look at the original account which shows suspended, with no balance, but when I try to look at the second account to see what it is it tells me to call them(this one shows closed)! So what do I do? Do I call them? What do I say? Will they even talk to me since it is hubby's account? Does this mean they own it, not NCO? Yikes! I am really confused. I also noticed they have a really old address of mine, like from 3 years ago, which would explain why I have heard nothing from them! What do I do?

Larissa

Larissa,

Call 1-800-421-2110, ask if they can put you in touch with the Recovery Department.. They may have some answers for you.. I am sure that they do not have your account.. But they may be able to give you some of the answers that you are looking for.. Please remember that ..due the amount of time lapsed that there may not be very much imformation available ... Good luck

 

PS.. Forgot to tell you and this is very important.. MBNA will have a toll free Number for the Agency who has your account.. They will have all imformation in regards to the account..

 

Will not do any good because MBNA does not own account.. Deal with NCO.. Directly. Especially after the amount of time that has lapsed.. It is exactly what any supervisor would give you for a response

 

RUBYJEAN,

Any inside tips on securing MBNA credit (non-prime)?

 

Don't look at me......

This is the problem consumers always face.... The original creditor reports the information, right or wrong, and then throws their hands up in the air saying "We don't own the account anymore, you need to deal with the Collection Agency!" Meanwhile the collection agency makes all sorts of promises to get the consumer to make payment and rarely communicates it back to the original creditor or the CRA. UGGGGGHHHHH!!! You really have to read the FCRA and FDCPA completely and be ready to use them!

Nothing personal Ruby....

 

Re: Don't look at me......

The accounts that I handle are accounts that we have tried to get a payment on for the last 6 months..They have been given different options, for 180 days.. In the final Month, they are sent a letter educating them that without a payment or payment arrangements, they will be sold to a Collection agency and at that time We will no longer own your account and that you will have to deal with them Correctly.. I had a Judge this Month who had over a 50 k credit card balance that was in my Que of accounts.. For the last 180 days we have been trying to assist him.. He was set up on a 25% settlement option and had not kept up with his part of the agreement.. The settlement was broken.. I called the Judge in his Chambers before his court Cases. ect every day.. He would come to the phone and say that he would call when he gets home.. I offered him the chance with a 5300.00 payment that I would consider the account settled , because I would resubmitt it and give him credit for the previou payments.. He just kept putting me off.. He had a New Landrover, 250k Mortgage.., Ect.. It looked like he had consolidated a lot of accounts with his MBNA balance.. I finally On Friday the day before the account was to be charged off gave him one last chance, that with a payment of 1220.00, I would hold the account as an exception for an extra month which would make it a 210 day account.. He again sd tht he would call me back.. He never did.. So to make a short story short.. We charged him off and will sell his account with the 53k balance to a collection agency, who will more than likely be a lot harder to deal.. with.. There is no disputing this.. All the debt is legitimate.. We gave him every opportunity.. If the Judge calls me next week... I will have to politely tell him that we no longer have his account and that he will have to deal with the Collection agency who purchased it..

 

Re: Don't look at me......

But what about the accounts where the creditors make mistakes and mingle credit files. What about the case where the consumer was never contacted because it was not their accounts? What about the case where the consumer never bothered to check their reports because they were prompt on all their payments but find chargeoffs?

I do not doubt that you offer solutions to people all day every day. I do doubt that your records are perfect and the "we don't own the account" attitude is not customer friendly or proactive to resolve actual creditor errors.


Again, nothing personal. I couldn't [or want to] do your job.

 

Re: Don't look at me......

They can report the debt for 7 years under the law. If the CA decides to report the debt, then MBNA is in violation of some Act. Not sure if it is the FCRA or the FDCPA. They cannot both report the debt. If the CA decides to not report the debt, then MBNA is all clear.

 

Re: Don't look at me......

I have the same question...

Is it illegal for both the creditor AND the CA to report the same debt on a credit report? Even if it shows charged off, and then an active collection be the CA?

Thanks!

jmart