I am not sure how old this is, but I just found it tonight. http://www.labbb.org/scripts/cgiip..../default.htm?hCompID=31551&hAKAID=1&hAddrID=5 Experian -------------------------------------------------------------------------------- This Report was developed from various sources, including the business, governmental agencies, and the experience of the company's customers. For further information contact the Better Business Bureau of the Southland 315 N. La Cadena, Colton, CA, 92324 (909) 825-7280 -------------------------------------------------------------------------------- Experian 500 City Parkway West Orange CA 92868 Business Started: 01/01/1930 File Open Date: 05/01/70 Last Report Date: 08/21/02 Principal Contact: Caroline Richards Phone: (972) 390-3000 Fax: (972) 390-1680 EMail: Not Available Web Address: http://www.experian.com Bureau ID: 31551 Nature of Business This company's business is a credit reporting agency. Bureau File Experience We rate this company as having an unsatisfactory business performance record. Complaints allege difficulty correcting erroneous information on credit reports. The company responds to some complaints by offering explanations, verifying information, or removing errors. A few complaints are closed as meaning, the complainants are not satisfied with the company's response. Other complaints remain unanswered. Consumers may request one free copy of their credit report yearly by writing: Experian, P.O. Box 8030, Layton UT 84041-8030. To assure prompt and secure service, consumers should include with the request, full name, complete address (for five year period), Social Security number, spouse's full name, if married, year of birth, signature and copy of driver's license or current billing statement. Report copy is also available at no cost to those who have been denied credit. The request should be made in writing within 30 days of the denial, and should include the name of the creditor who declined credit as well as the date it occurred. The Better Business Bureau does not endorse, recommend or disapprove of any company, product or service. Additional Phone Numbers (714) 385 - 7521 (714) 385 - 7000 (714) 385 - 7331 (214) 390 - 3914 (714) 938 - 2555 (800) 422 - 4879 (214) 390 - 3561 (214) 390 - 3569 (800) 392 - 1122 (972) 390 - 4060 (714) 385 - 7349 (888) 397 - 3742 (714) 830 - 7000 Additional Trade names Experian Information Solutions T R W T R W Business Credit Division T R W Credit Data T R W Information Services Additional Addresses 505 City Parkway West Orange, CA 92858 P.O. Box 5450 Orange, CA 92863-5450 601 TRW Parkway Allen, TX 75002 P.O. Box 2104 Allen, TX 75002 P.O. Box 14108 Orange, CA 92863 P.O. Box 6280 Orange, CA 92867 600 City Parkway West Orange, CA 92858 P.O. Box 1240 Allen, TX 75013-1240 P O Box 596 Pittsburgh, PA 15230 P.O. Box 2002 Allen, TX 75013 475 Anton Blvd Costa Mesa, CA 92626