I called on a student loan that is reporting 1 90+ days late from 2/01. It happened during a transition in schooling and it was not intentional. I requested with a rep to have it removed because I have been timely and have no bad marks since then. They flatly refused and stated because it was legitimate it would remain. Should I call and talk to another rep to see if I just got a bad person? Any thoughts on my next course of action?
You might want to try writing a goodwill letter and see if it lands on a sympathetic desk. Have you disputed the TL "never late" with the CRAs? That might work. peace, delilah