US-NH-Southern-Personal Banking Representative Providian's Call Centers are the heart of our operations. This is where our commitment to 100% Customer Satisfaction is put into action. As part of our call center team, you could be serving our customers in a variety of waysâ??answering questions, selling new services for their accounts or getting commitments to make payments on overdue accounts. Your primary responsibility will be to provide exceptional customer service over the phone for two large nationwide banks in a call center environment. Daily duties include responding to inquiries regarding Certification of Deposit and Money Market Deposit Accounts, and working with customers to identify an appropriate account to suit their savings needs. Incumbent must be knowledgeable about general information about savings products, including FDIC coverage. Responsibilities include cross-selling both new and existing products and services, and performing other customer service duties such as processing correspondence and replying to customer e-mails.Qualified candidate must have a high school diploma or equivalent, excellent communication skills and the ability to handle escalated customer issues. Must be confident, able to follow procedures, and be an excellent problem solver. Ideal candidate will be a dependable team player who is detail oriented and has basic computer skills. Previous banking or call center experience is strongly preferred, as is a previous retail or customer service background. Must be able to work an 8 hour day, between 8:00 a.m.-8:00 p.m, Monday-Friday. Submit Your Resume Online Now Visit Our WebSite -------------------------------------------------------------------------------- Additional Information Ref Code: 007128 -------------------------------------------------------------------------------- Contact Information Maureen CootsMoorhead Maureen_Coots_Moorhead@providian.com
George- You got it, that's where I am. They have an office in Tilton NH and a small office in Dover NH.
Too cold for me in both of those places. Thats why I left NYC in 86. I'll stay here in the 86 degree heat.
