They then sold the paper to American General and I make the payments to them. AG contacts me weekly with offers to loan me more money. They have pulled a new credit report (a hard inquiry) each month since they got the loan. I pay on time as agreed. I do not desire any of their products. I now have three hard inquiries on my Equifax report based on this one small loan. And, I will probably get more because I have two more payments. I assume that when I bought the furniture that I gave the store permission to order my credit report when necessary. But I never said AG could. Can I get the AG inquiries removed? Can I get them to stop pulling my reports? Who do I talk to? The local office or the main office? Their local office is within walking distance of my office so I make the payment in person.