Help Citi Won't Combine Cards

Discussion in 'Credit Talk' started by jen, Mar 18, 2002.

  1. jen

    jen Well-Known Member

    I got a silver AA card over a year ago that I upgraded to the platinum select. Last week, I applied for the gold and received the new card today.

    I called customer service right away to combine the new AA gold with my existing Plat Select but the rep said that I could not do that. She told me that I could consolidate the cards but my credit limit would not increase. Now what is the point of that? I might as well close the new card.

    Should I keep calling or does Citi have a new rule about this? Has anyone combined cards lately?
     
  2. Pat

    Pat Well-Known Member

    Try again. A different rep may have a different answer.
     
  3. GEORGE

    GEORGE Well-Known Member

    Yes call again...

    They have to hire a FEW CLUELESS PEOPLE NOW AND THEN...
     
  4. GEORGE

    GEORGE Well-Known Member

    You can also get the PLATINUM SELECT DIVIDEND or P/S SONY instead of combining with your "REGULAR" PLATINUM SELECT (as a last resort)...
     
  5. marci

    marci Well-Known Member

    You need to convert the Gold AA card into it's own Platinum Select card. Once that is done, *then* combine that card into the older Platinum Select.
     
  6. jen

    jen Well-Known Member

    Thank you for all the helpful replies.

    Good suggestion, marci. I hadn't thought of that. I think I will give it a shot and see what happens.

    I love this board. You guys know all the creative ways to do this sort of thing. :)
     
  7. marci

    marci Well-Known Member

    Jen,

    Just make sure they convert it into the basic "Platinum Select" and NOT the "AA World Platinum Select". The latter comes with a hefty annual fee.
     
  8. jen

    jen Well-Known Member

    I will be sure to do that. Thanks so much.
     
  9. GEORGE

    GEORGE Well-Known Member

    ...and ask about the 0.00% BT rate (9 months)...and the "GO-TO" rate of PRIME + 0.99%

    NOTICE~~~you might get the same answer as me..."YOUR ACCOUNT DOESN'T COME WITH A BT PRIVILEGE"

    PFB and/or FAX and ask why they advertise EVERYWHERE the 0.00% for 9 months if you can't get it...
     

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