Sallie May sold them to a new agency. The agency on my credit report that currently holds my loans is California Student Aid. I tried to contact them but they are refusing to deal with me and are refering me to thier collection agency. I do not want to deal with the collection agency, but I am not sure I have a chioce (I was under the impression I could insist on dealing soley with the creditor). Do I have to deal with the collection agency? If no then How do I go about getting California Student Aid to deal with me? Ideally I want to rehab my student loans so I can get out of this mess. Any advice would be appreciated.