how can I get citi to drop bt fees?

Discussion in 'Credit Talk' started by leo728, Aug 27, 2001.

  1. leo728

    leo728 Well-Known Member

    I just upgraded my aa to a platinum select.

    no apr, 14.something purchase apr.

    I want to know how to approach citibank about the bt fees? Or should I just bt to my checking and take a maximum of $50 charge?
  2. Saar

    Saar Banned

    Never. That's what the "R" agents are paid to do.

  3. leo728

    leo728 Well-Known Member

    Sorry for being ignorant, but was is a "R" agent?

    I tried talking to a regular CSR, but all they could do is put a request for balance transfer in for me. And I won't know if I get approved for a transfer until 7 to 14 days according to them.
  4. Hope

    Hope Well-Known Member

    R = "retention" agents.
  5. leo728

    leo728 Well-Known Member

    Thanks hope for the hint. Anyone know the direct number to retention?

    And when should I call them? After I made the transfers or before?

    Thanks for the quick responses. hehehe I guess a lot of people are like me and check this board during business hours lol...

Share This Page