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how can I get citi to drop bt fees?

Discussion in 'Credit Talk' started by leo728, Aug 27, 2001.

  1. Aug 27, 2001 #1
    leo728

    leo728 Well-Known Member

    I just upgraded my aa to a platinum select.

    no apr, 14.something purchase apr.


    I want to know how to approach citibank about the bt fees? Or should I just bt to my checking and take a maximum of $50 charge?
     
  3. Aug 27, 2001 #2
    Saar

    Saar Banned

    Never. That's what the "R" agents are paid to do.


    Saar
     
  4. Aug 27, 2001 #3
    leo728

    leo728 Well-Known Member

    Sorry for being ignorant, but was is a "R" agent?



    I tried talking to a regular CSR, but all they could do is put a request for balance transfer in for me. And I won't know if I get approved for a transfer until 7 to 14 days according to them.
     
  5. Aug 27, 2001 #4
    Hope

    Hope Well-Known Member

    R = "retention" agents.
     
  6. Aug 27, 2001 #5
    leo728

    leo728 Well-Known Member

    Thanks hope for the hint. Anyone know the direct number to retention?


    And when should I call them? After I made the transfers or before?


    Thanks for the quick responses. hehehe I guess a lot of people are like me and check this board during business hours lol...
     

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