... if you are willing settle? What if they say they aren't "allowed" to and refuse to budge? Also, my recollection is that technically they aren't supposed to delete unilaterally unless they are going to pretend it was a mistake (even if it wasn't); that if not a mistake, they can fail to respond-validate if you go through the motions of disputing TL with the CRA. Thanks.
Just search for the term "PFD" (pay for deletion) and you'll find lots of information on situations similar with yours.
PFD should be the last resort. Why pay if you can get off without having to. Plus, if you offer PFD it might make them more viligant and thus lessen your chances of getting it removed by other means. I'd dispute or DV (some argue for the other way around. I say doens't make a big difference), good will, then PFD.
Who cares how often they PFD (aka "credit bartering"), so long as you are able to make them do it in your case. Sure their agreements with the CRAs say they can't. But you can hang onto your money until they tell you they will ... in writing. No tickee no shirtee.
