How to respond? (long-sorry)

Discussion in 'Credit Talk' started by donna8284, May 10, 2002.

  1. donna8284

    donna8284 Well-Known Member

    We are working on cleaning up a friends report. There is an unpaid medical collection from 2/97 from a lung center. He sent a request for validation CRR and they received it on 5/8. Today he received a letter from them. Now he is unsure whether this is actually his because his father has the same name and past on in 99 (he was very sick and had been in and out of the hospitals for a long time). So to get to the point here is what he received:

    Letter from collection agency dated 5/9
    Account# XXX
    Balance due:360.00 (this is highlighted)

    In response to your request, enclosed is full information concerning your account.
    It must be clear to you now, that this account must be paid in full without further delay!
    This is an attempt to collect a debt. Any information obtained will be used for that purpose.
    Thank you,
    Collection Manager

    Attached to this letter is a statement dated 5/6/97
    from the lung center for the balance $360.00. It has an address listed for him that he has never lived at. It is for 3 charges:
    2/2/97 - hospital admission
    2/3/97 - hospital visit
    2/4/97 - hospital discharge

    1)Now seeing as they have the full 30 days to properly validate should we wait before we send anything else?
    2)If they don't send proper validation, the first letter is trying to collect the debt and would constitute as a violation,right?
    3)They still must note the account as disputed with theCRA,right?
    4)What typre of letter should we send next?

    Thanks!
     
  2. QUEEN_BEE

    QUEEN_BEE Well-Known Member

    Was it your friend or his father that sought care on these dates?
     
  3. donna8284

    donna8284 Well-Known Member

    No he has no lung problems and he does not know if his father had ever been there
     
  4. donna8284

    donna8284 Well-Known Member

    This is the first letter he ever received from them:
    It came after he disputed the account with the CRA.

    CREDIT BUREAU NOTIFICATION

    Today, a credit grantor, whom you have recently applied for credit with, inquired to our office regarding your delinquent account.

    To clear this delinquent account, bring in payment-in-full to XXXXXXXXXXXXXX

    This is an attempt to collect a debt. any information will be used for that purpose.

    We, required by law, reported the following:
    Rating: (9)-unpaid past due collection account

    Creditor:
    XXX lung center
    Amount:
    360.00
     
  5. QUEEN_BEE

    QUEEN_BEE Well-Known Member

    I would pump them for information, information that would prove that this is not your friend's bill.

    There would have to be some admission papers and medical history questionaire papers somewhere, that would also provide a signature. Ask for them.

    They should also have the age/DOB of the patient.

    They should have the person's SSN.

    All this would prove that this bill does not belong to your friend.

    Basically, I would ask for validation again, requesting the above info. If they cannot provide it, then send the estoppel.
     

Share This Page